Privacy Policy

PRIVACY POLICY

Laleva Natural (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our website, purchase our products, or otherwise interact with us. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

Identifiers: Name, billing/shipping address, email address, phone number, account login information.

Payment Information: Credit/debit card details and related billing information (processed securely by third-party payment providers).

Commercial Information: Purchase history, product preferences, and order details.

Internet/Device Information: IP address, browser type, operating system, and activity on our website (via cookies and similar technologies).

Customer Service Information: Records of your communications with us, including emails or inquiries.

We do not knowingly collect personal information from children under the age of 16.

2. How We Use Your Information

We use your information for the following business purposes:

To process, fulfill, and deliver product orders.

To communicate with you about orders, promotions, and customer service inquiries.

To personalize your shopping experience and recommend products.

To improve our website, services, and product offerings.

To comply with applicable laws and regulations.

To detect, prevent, or investigate fraudulent or unauthorized activities.

3. How We Share Your Information

We may share your personal information in the following circumstances:

Service Providers: With trusted third parties who provide services such as payment processing, shipping, website hosting, marketing, and analytics.

Legal Compliance: When required to comply with applicable laws, regulations, or legal processes.

Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business.

We do not sell your personal information.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to improve your website experience, analyze traffic, and support marketing campaigns. You may manage cookie preferences through your browser settings. Please note that disabling cookies may affect site functionality.

5. Your Rights (California Privacy Rights)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to:

Know what personal information we collect and how we use it.

Request access to, or deletion of, your personal information.

Opt out of the “sale” or “sharing” of your personal information (we currently do not sell your information).

Request correction of inaccurate personal data.

Be free from discrimination for exercising your privacy rights.

To exercise these rights, please contact us at: info@lalevanatural.com

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system can guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law.

8. International Users

Our website is operated from the United States and is intended for U.S. customers. If you access our website from outside the U.S., you consent to the transfer and processing of your information in the United States.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

info@lalevanatural.com

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